A free 26-page field guide for regular people. Written by your local computer medic.
The settings to flip, the scams to spot, and the backups you should set up — all in plain English, with the exact menu paths. Done in an afternoon, useful for years.
Same DX·NN format as the cover of the PDF — this is exactly what you'll get.
You use a Windows 11 computer for email, banking, video calls, or shopping — and you've ever felt out of your depth when something seemed wrong.
Install anything new, learn jargon, or buy software. Every recommendation uses settings already on your computer.
You already work in IT or run servers in your basement. This is the version you'd hand your mom.
I'm Jeff Hamilton. I've been making house calls in Pinellas County since 2004 — Microsoft certified, 4.9 stars on Google, and I still fix every computer myself.
I wrote this guide because most of my service calls start with something the customer could have prevented if they'd known one or two settings to flip. Now you'll know.
It's the same advice I give over the phone, in the same plain language. The difference is you can read it whenever, share it with a family member, or print the last chapter and stick it on the fridge.
And if you're in Pinellas County and you'd rather just have someone come fix it: 727-239-6797. Free diagnosis, same-day house calls, and if I can't fix it, you don't pay.
Outside Pinellas County? Get it on Gumroad →