§ Service
Cracked screens, broken keyboards, dead batteries, fried ports, failed power supplies. Dell, HP, Lenovo, Apple — laptops, desktops, tablets. Honest on-site assessment with a written quote before any work starts.
$120/HR STANDARD · FREE ON-SITE ASSESSMENT · FLAT-RATE QUOTES FOR COMMON REPAIRS
Section A · Why this matters
Replacement parts have gotten more available and cheaper since the post-pandemic supply chain straightened out. For most laptops 2-5 years old, a screen / battery / keyboard / port replacement is a fraction of the cost of a new machine — and the rest of the machine is usually still good for several more years.
What's changed since 2018: parts availability is up across the board (Apple parts excepted), independent technicians have better access to OEM-equivalent parts, and modern laptops have gone back to being more repairable on most fronts (though Apple's gone the other direction).
What hasn't changed: some repairs are still not economical. A modern Mac with motherboard damage, a phone with logic-board damage, anything where the part cost is north of 50% of new — those I'll tell you up front aren't worth fixing.
Section B · What I actually do
Step 01 · Free assessment
I come to you for a free in-home assessment, open up the machine, identify what failed, and source pricing for the replacement part. Includes the honest "is this worth fixing?" call — if the math doesn't make sense, I tell you so and you owe nothing.
Step 02 · Written quote
You get the quote in writing — part cost, labor, turnaround estimate. Choose to proceed or not. If you don't proceed, the machine comes back exactly as you brought it in, plus the assessment notes (useful if you want a second opinion). About 1 in 6 customers don't proceed after assessment — that's fine, that's what the assessment is for.
Step 03 · The actual work
I use OEM parts where available, OEM-equivalent (same supplier as the manufacturer often used) where not. No cheap aftermarket screens with bad color reproduction. No third-party batteries that puff up in a year. The point of repair is to make the machine work again for years; cheap parts undermine that.
Step 04 · Verification before pickup
Every repair is tested before I hand the machine back to you. Screen replacement: pixel test, brightness uniformity, touch response if applicable. Battery: cycle test, capacity verify. Keyboard: every key. Port: load test with actual peripherals. I don't call the job done until it works.
Section C · Process & turnaround
Most repairs: 24–72 hours from approval, depending on parts availability. Apple parts longer (1-2 weeks). Common Dell / HP / Lenovo parts are typically next-day from suppliers. I come to you for the assessment; for the actual repair work, I'll either complete it on-site (most repairs) or arrange a pickup if it requires specialized tools or extended setup.
When I'll tell you NOT to repair: motherboard damage on Apple devices (cost approaches or exceeds replacement), older Macs with soldered RAM where the cost-per-year-of-remaining-life math doesn't work, any laptop where the repair cost is more than 50% of a comparable new machine. I'd rather lose the job than have you sink $400 into a $500 laptop that's at end-of-useful-life anyway.
Section D · Pricing
Section E · Common questions
FAQ 01
Yes — most of them. Screen, battery, keyboard, port repairs are routine on MacBooks 2018 and newer. Older Macs are mostly fixable too. Where I'll typically tell you it's not worth it: any Mac with logic-board / soldered-component damage, where the parts cost exceeds 50% of replacement. Apple has made their devices intentionally harder and more expensive to repair than they need to be; the math reflects that.
FAQ 02
Almost never. Most hardware repairs don't touch the storage drive. The exceptions are repairs that require removing the drive (some motherboard repairs) — in those cases I image the drive before the work as a precaution. Data integrity is part of the verification at pickup.
FAQ 03
OEM where available, OEM-equivalent (same supplier, different label) where not. No cheap reproduction screens, no third-party batteries that swell in a year. Where I'm using a non-OEM part, I tell you on the quote and explain why. Most common reason: Apple won't sell the OEM part to independent technicians.
FAQ 04
Free assessment tells you that. The honest rule of thumb: if the repair cost is less than 30% of a comparable new machine, fix it. 30–50%, it depends on how much you like the existing machine. Over 50%, replace. The assessment includes this calculation specifically — you'll get a real recommendation, not a sales pitch.
FAQ 05
Repairs are warranted: if I break something getting to the part I'm replacing, I make it right at no additional charge. This is rare on common repairs (the procedures are well-documented). On unusual or risky repairs (motherboard work, anything with a known high failure rate), I tell you the risk before starting and you can decide whether to proceed.
Section F · Get in touch
Quote, question, or to book the work — fill out the form, or call/text 727-239-6797 directly.
Hardware repair, · Computer Medic Repair & Service LLC · Clearwater FL · Updated May 2026