§ Service
Dead zones, constant disconnects, slow speeds, devices that won't connect. Real diagnosis of the actual cause — not just "try a new router" — and a setup that stays stable. For homes and small offices in Pinellas County.
$120/HR STANDARD · FREE ON-SITE DIAGNOSIS · MESH INSTALLS OFTEN FLAT-RATE
Section A · Why this matters
The customer assumption is usually "the Wi-Fi is bad, I need a new router." Sometimes that's right. Often it's not. "Slow Wi-Fi" can be: ISP delivery problem, modem failing, router failing, channel congestion (neighbors all on the same 2.4 GHz channel), interference (microwave, baby monitor, smart-home gear), router placed in a bad spot, dead zone in a far room, device limit hit, malware on a device hammering the connection, or simply "working as designed for a 50 Mbps plan trying to stream 4K to three TVs simultaneously."
Buying a new router without diagnosing the actual cause solves about half the problems and wastes money on the other half. A proper diagnosis takes 1–2 hours on-site, costs $60, and tells you specifically what to change — sometimes nothing more expensive than moving the router 6 feet.
For new installs or whole-home overhauls (especially mesh systems): I pair the labor with the equipment picks from Issue 04 of the buyer's guides. You're not paying me to be a markup on a router; you're paying me to know which router and where to put it.
Section B · What I actually do
Step 01 · Site survey
I walk through your home or office with a Wi-Fi analyzer, measure signal strength and speed in every room (and on the porch, garage, wherever you actually want coverage), identify dead zones and weak spots, and document the existing setup. Takes 20–40 minutes depending on home size.
Step 02 · ISP delivery check
Wired speed test directly off the modem (or fiber ONT). If you're paying for 500 Mbps and the modem is delivering 80, the problem is the ISP, not the Wi-Fi — and the fix is calling Spectrum / Frontier / Verizon, not buying new equipment. About 1 in 5 "slow Wi-Fi" calls turn out to be partially or fully an ISP issue.
Step 03 · Diagnosis + recommendation
Based on the survey + ISP check, I produce a written summary of what's wrong and what to do. Sometimes it's "move the router from behind the TV cabinet" (free). Sometimes it's "your ISP plan is throttled, call them" (free). Sometimes it's "the router from 2015 is the bottleneck — here's a mesh system that fits your house." You decide whether to proceed with implementation.
Step 04 · Implementation (optional)
If you want me to handle the install: mesh-system deployment, router relocation, Ethernet runs (if needed for backhaul), guest-network configuration, basic parental controls. Post-install: re-survey the home with the new layout, document the new dead-zone map (usually empty), hand over admin credentials. You can also take the recommendation and do it yourself.
Section C · Process & turnaround
Diagnosis-only: same-day, 1–2 hours on-site. Most install jobs: same-day finish from the same visit if you've decided to proceed and the equipment is in hand. Complex setups (Ethernet runs through old walls, business multi-AP installs): 1–2 days.
For new equipment: I don't sell hardware (no Computer Medic markup). The buyer's guide series at /buyers-guides/ picks the equipment; the labor is the install. You'll usually save more than the diagnosis cost by buying the right product the first time instead of returning the wrong one.
Section D · Pricing
Section E · Common questions
FAQ 01
Sometimes — about half the time. The other half it's an ISP problem, a placement problem, a device-side problem, or congestion that a new router won't help with. The $60 diagnosis tells you which case you're in. If it's the router, you'll know what to buy (Issue 04 of the guides covers this); if it's not, you'll save the $200 you would've spent on a router that didn't help.
FAQ 02
No — and that's on purpose. The buyer's guides at /buyers-guides/ pick the right equipment, you buy it directly (Amazon, Best Buy, wherever), I just do the labor. You'll usually come out ahead vs an integrator who marks up the hardware 20-30%.
FAQ 03
Often the right answer for the back-bedroom problem — and sometimes simpler than it sounds. Houses built in the last 20 years often have empty conduits in the walls that make new runs straightforward. Pre-1990s houses are harder; we discuss options including external runs and powerline alternatives during the diagnosis.
FAQ 04
Materials. Stucco walls with chicken wire reflect Wi-Fi. Bathrooms with tile and copper plumbing absorb it. Even some types of insulation (foil-backed) do. The survey identifies which walls are the problem; the fix is either a mesh node on the other side of that wall, an Ethernet run to relocate the router, or accepting that some rooms get wired access.
FAQ 05
Yes, when they're sized and placed correctly — which is the part most DIY mesh installs get wrong. A 3-pack mesh covers ~6,000 sq ft if the nodes are placed right, ~2,500 sq ft if they're stacked next to each other. The survey informs placement specifically. Picks for 2026: Issue 04 of the buyer's guides.
Section F · Get in touch
Quote, question, or to book the work — fill out the form, or call/text 727-239-6797 directly.
Wi-Fi & networks, · Computer Medic Repair & Service LLC · Clearwater FL · Updated May 2026